What we are
At Arora Online Shoppee, we prioritize customer innovation by delivering premium lifestyle and clothing products that combine quality with contemporary style. Based in Qatar, our online store is one of the top destinations for customers seeking footwear, fashionable apparel, and home essentials. Our store is committed to guaranteeing excellent collections for everyone's clothing, sandals, shoes, and home appliances that reflect the latest trends while always providing comfort and long-term durability.
Our smooth shopping experience allows you to shop from the comfort of your own home with convenient delivery across Qatar. At Arora Online Shoppee, we strive to bring the most recent styles and home solutions right to your door, redefining comfort and elegance in everyday life.
Our Vision
To become the best customer-centric e-commerce company in Qatar with the best premium lifestyle and fashion products.
Our Mission
To provide the best online shopping experience by delivering high-quality lifestyle and clothing products nationwide.
Frequently Asked Questions
Can I change my delivery address after I have placed an order?
Yes, you can change the address after placing your order, unless the shipment is ready for delivery.
What should I do if my order is approved but not shipped?
If the items are in stock and there are no issues with payment verification, you may anticipate that your order will be processed in around 24 to 48 hours. Holidays and weekends are not used for order processing. If your order has not been shipped within this time period,please contact our customer support team for further information.
How can I remove an item from my shopping cart?
To remove a product from your shopping cart, follow the certain steps given below.
- Click the shopping cart icon from your Arora Online Shoppee application or arora.com.
- Select the item you want to remove, thenclick the trash bin icon to remove it completely or the button to change the quantity of the selected product.
Does Arora Online Shoppee provide free shipping?
Arora Online Shoppee currently provides free standard shipping for most orders, as well as free express shipping for orders over QAR 200. For more information about shipping, please visit our shipping info page.
Why is my order taking longer than usual to process?
Our warehouse typically processes all orders within 1-2 business days. You may be waiting longer because some items in your order have longer processing times.
How can I track my order?
You can check the shipping status of your order on the Arora Online Shoppee app or arora.com. Simply go to "Your orders" and click the "Track" button next to your order for a direct link to your shipping details. On the page, you will see your shipping carrier, tracking number, estimated delivery time, and the most recent shipping status. If you have not received a tracking number yet, our warehouse may still be processing your order. Please allow 1–2 business days for warehouse processing. We will notify you once your tracking
information is available and your order has been shipped.
How do I replace my order on Arora Online Shoppee?
Submit a return request through the Orders page. You will be given the option to replace under our return policy.
Replacement period
- The maximum replacement period is 7 days from the date of delivery.
- Additional delivery charges will be applicable if it's necessary to change the product, color, or size of the delivered items.
- If there are any missing, damaged, or any changes in the delivered items, please contact us within 24 hours and follow the instructions of the sales executive.
To learn more about our return and replacement policy, please visit: https://www.arora.com/terms-of-use.html.
What payment methods do you accept?
Arora Online Shoppee accepts cash on delivery (COD) and credit/debit cards in Qatar.To confirm your order, payment must be received in full.
What is Arora Online Shoppee's privacy policy?
To learn more about our privacy and cookie policy, please visit: https://www.arora.com/privacy-and-cookie-policy.html.
What is Arora Online Shoppee's terms and conditions policy?
To learn more about our terms and conditions policy, please visit: https://www.arora.com/terms-of-use.html.
Free Home Delivery
"Receive your orders quickly with fast, reliable delivery to your doorstep."
Safe Payment
"Experience secure, hassle-free payments with trusted methods for peace of mind."
24/7 Help Center
"Our team is here 24/7 to assist you with any questions or concerns."
